Terms and Conditions
Last Updated: [March 2020]
Welcome to India Plantation! By accessing or using our website (www.indiaplantation.in), you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. General Terms
1.1 Scope: These terms govern your use of our website, products, and services.
1.2 Eligibility: By using our website, you confirm that you are at least 18 years old or have parental consent.
1.3 Modifications: We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of any changes.
2. Products and Services
2.1 Offerings: India Plantation specializes in a diverse range of plants, including but not limited to fruit plants, timber plants, indoor plants, outdoor plants, flower plants, seeds, and other gardening products.
2.2 Product Representation: While we strive for accuracy, product images are for reference only; actual products may vary slightly in size, color, or appearance.
2.3 Availability: All products are subject to availability, and we reserve the right to discontinue any product without prior notice.
3. Orders and Payments
3.1 Order Placement: Placing an order through our website constitutes an offer to purchase the selected products.
3.2 Payment Methods: We only accept online payments via secure payment gateways. Cash on Delivery (COD) is not available.
3.3 Payment Confirmation: Orders will be processed only after successful payment confirmation.
3.4 Payment Failures: In case of payment failure, India Plantation is not liable for any loss or delay.
4. Shipping and Delivery
4.1 Service Area: We deliver plants and products across India, subject to the availability of courier services in the specified location.
4.2 Dispatch Timeframe: We strive to dispatch orders within the estimated time frame mentioned on our website.
4.3 Delivery Schedule: Delivery times may vary based on location, weather conditions, or unforeseen delays.
4.4 Third-Party Couriers: India Plantation is not responsible for delivery delays caused by third-party courier services.
4.5 Delivery Charges: Shipping charges, if applicable, will be specified at the time of checkout.
5. Returns, Refunds, and Cancellations
5.1 Return Policy: Due to the perishable nature of plants, we do not accept returns unless the product is damaged during transit.
5.2 Reporting Issues: Customers must report damaged or incorrect items within 24 hours of delivery, providing clear images of the issue.
5.3 Refund Process: Refunds, if applicable, will be processed within 7-10 business days after verification.
5.4 Order Cancellation: Order cancellations are allowed only before the order is dispatched.
6. Care and Maintenance
6.1 Post-Delivery Care: Upon delivery, the responsibility for the care and maintenance of the plants lies with the customer.
6.2 Guidelines: We provide general care instructions; however, plant survival depends on various factors beyond our control.
7. Intellectual Property
7.1 Ownership: All content on our website, including text, images, logos, and product descriptions, is the intellectual property of India Plantation.
7.2 Restrictions: Unauthorized reproduction or distribution of our content is strictly prohibited.
8. Limitation of Liability
8.1 Indirect Damages: India Plantation is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2 Force Majeure: We are not responsible for delays or failures due to events beyond our control, including natural disasters, strikes, or transportation issues.
9. Privacy Policy
9.1 Data Collection: We collect and process customer information as per our Privacy Policy to improve services and user experience.
9.2 Data Sharing: Personal data is not shared with third parties except for payment processing and order fulfillment.
10. Governing Law and Jurisdiction
10.1 Applicable Law: These terms shall be governed by the laws of India.
10.2 Dispute Resolution: Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
11. Contact Us
For any queries regarding these Terms and Conditions, please contact us at:
📧 Email: info@indiaplantation.com
📞 Phone: +91-6393450544, +91-7897294444